Membership
Membership Policy:
General Membership Policy:
- Contracts and month-to-month are billed monthly on your anniversary day.
- Contracts are automatically renewed unless otherwise directed by the client.
- You can upgrade or downgrade your contract or month-to-month membership between 9x, 13x, and Unlimited per month.
- No “Rollover” Classes. All classes must be used in the billing month.
- The 15% MIL/LEO/FF discount still applies to monthly memberships regardless of the payment method elected.
- MIL = Military Discount. This applies to Active Duty and Active Reserve ONLY.
- LEO = Active Law Enforcement Officer ONLY.
- FF = Active Firefighter ONLY.
- Military Dependents, Government Civilians, and Government Contractors are not eligible for MIL/LEO/FF Discount.
- Couples Discount 10% to each member. This applies to married couples ONLY.
- 5% Fee on Credit Card transactions for membership.
- No additional fee for ACH transactions.
- If you are eligible for multiple discounts, they are multiplied, not added when used to calculate your monthly membership.
Setting up ACH:
Setting up ACH can be done by one of the following methods:
1. Emailing your routing number and account number information to info@patriotcrossfit.com
2. Bring in a voided check to the gym and give it to a coach
3. Call us at 703-493-0238
Membership Suspension:
Unlimited, 13x and 9x Month-to-Month memberships:
1) Athletes can suspend for any time period desired that is greater than or equal to one month
2) Athletes must notify info@patriotcrossfit.com 48 hours prior to billing or be subject to a $20 refund fee.
Contracts:
You may cancel a contract by providing proof of change of address ten miles from our locations, job relocation email/letter, or military/government deployment orders. Contracts broken for any other reason will require a penalty fee of 30% of remaining contract obligation paid in full at time of termination.
Buys:
Athletes cannot suspend their membership if they are signed up for a Buy. This only applies to members who took advantage of buys in Q2 2011. Those who took advantage of Buys will be allowed one “re-up” of that Buy and then must transition to a month-to-month or contract.
Membership Reactivation:
- Any athlete that has completed a foundations at either Potomac CrossFit or Patriot CrossFit can reactivate their membership in the future.
- At the time of reactivate, you will resume at your previous membership rate unless your membership has been suspended/terminated for longer than 6 months. If this is the case, you will be reactivated at the current rate.
- You do not have to repeat Foundations.
Scan-in Policy:
- All athletes are required to scan-in to a class when they arrive at the gym for the class. Failure to scan-in will result in a $35 fee which will charged to your account.
- Athletes should use their key fob or ID to scan-in for a class.
- If you forgot your key fob please sign in at the clipboard located by the computer.
- If you do not have a key fob, talk to the coach who will get you one.
- If you want to set up your own 6-digit ID, contact info@patriotcrossfit.com
- Athletes should use their key fob or ID to scan-in for a class.
- If you forgot your key fob please sign in at the clipboard located by the computer.
- If you do not have a key fob, talk to the coach who will get you one.
- If you want to set up your own 6-digit ID, contact info@patriotcrossfit.com
Declined Payments:
Declined Credit Card payments:
- If your membership payment was declined, you have 72 hours to update your information or your membership will be terminated.Declined ACH payments:
- If your ACH payment was declined due to insufficient funds, a fee of $25 will be charged to your account
- If your ACH payment was declined for any other reason, you will have 72 hours to provide payment or your membership will be terminated.
- If your membership payment was declined, you have 72 hours to update your information or your membership will be terminated.Declined ACH payments:
- If your ACH payment was declined due to insufficient funds, a fee of $25 will be charged to your account
- If your ACH payment was declined for any other reason, you will have 72 hours to provide payment or your membership will be terminated.
Exceeding Membership level:
- In order to provide as much flexibility as possible to our members, if you have a 9x or 13x membership and wish to come to additional classes within your billing month, you may do so so long as you scan in.
- At the end of the billing month, you will pay your per class rate for any number of classes you exceeded. This will be calculated by taking the base price and dividing it by your membership level.
- At the end of the billing month, you will pay your per class rate for any number of classes you exceeded. This will be calculated by taking the base price and dividing it by your membership level.
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